Get in touch
Last updated: June 8, 2026
Single point of contact
All inquiries — case support, general questions, billing, refunds, privacy and data requests — are handled from one inbox so you always get a fast, consistent reply:
Email: support@suspendwizard.com
Hours: Monday–Friday, 09:00–18:00 UTC. We aim to respond within 1 business day.
Case support
For follow-up evidence, marketplace replies, or revisions to an existing case, reply to the email that delivered your case access link, or write to support@suspendwizard.com including your case ID.
Billing and refunds
Email: support@suspendwizard.com
See our Refund Policy for what qualifies.
Privacy and data requests
Email: support@suspendwizard.com
Reference our Privacy Policy.