Software Disclaimer

1. Software product only

SuspendWizard is a self-serve, fully automated AI software tool for e-commerce policy text generation and document structuring. We do not provide consulting, human services, legal advice, agency work, account management, or any form of managed service. All output is produced by software; there is zero human intervention in the delivery flow.

2. No legal advice

The text the tool generates is an operational e-commerce document, not legal advice. If you need legal advice you must consult a licensed lawyer in your jurisdiction.

3. No outcome guarantee

Reinstatement, account standing, and selling privileges are decided exclusively by the relevant marketplace (Amazon, Etsy, eBay, Shopify, or any other operator). SuspendWizard is a text-utility tool and has no authority over those decisions.

4. "24 hours" target

Any "24 hours" reference on this site refers to the software's automated processing SLA — the tool's target time to complete generation and automated policy parsing. It does not represent the time the marketplace will take to reach a decision.

5. Information you provide

The quality of the generated text depends entirely on the information you submit. You are responsible for ensuring anything you upload is authentic, accurate, and legally yours to share.

6. Limitation of liability

To the maximum extent permitted by applicable law, SuspendWizard's total liability arising from or related to your use of the software is limited to the amount you actually paid for the specific AI credit pack or subscription period in question.

7. Trademarks

Amazon, Etsy, eBay, Shopify and all other marketplace names are trademarks of their respective owners. SuspendWizard is not affiliated with, endorsed by, or sponsored by any marketplace.