AI Text Utility & Document Structuring Tool

1. What the software does

SuspendWizard is an AI Text Utility & Document Structuring Tool for e-commerce policy compliance. It is a self-serve Micro-SaaS: you paste inputs into the web app, the AI parser processes them, and the tool returns structured, downloadable text. Delivery is 100% instant, automated, and software-driven with zero human intervention.

Automated software features:

• Policy Analysis API — parses a pasted suspension notice and classifies the violation category against a live policy index.
• Instant AI Generator — produces a platform-specific Plan of Action text block in the three-part structure marketplaces expect.
• Automated Text Formatting — outputs a print-ready PDF and a plain-text copy, both generated in-browser on demand.
• Self-Serve AI Templates — an automated escalation-letter template generator and a regeneration endpoint for iterating on the output.

2. What the software is not

• Not a consulting service, agency, or managed service.
• Not a legal service. We do not act as your lawyer, attorney, or accountant.
• The tool does not contact any marketplace on your behalf or operate any account.
• The tool does not guarantee reinstatement or any marketplace response.

3. Fully automated delivery

Everything happens inside the web application. There is no human reviewer, no case manager, and no human email support for output quality. Optional email exists only for billing / access issues with the software itself.

4. Re-running the generator

Marketplaces frequently request follow-up information. You can return to your dashboard, edit inputs, and re-run the AI generator. Each generation consumes credits according to your plan.

5. Account & access

You sign in with email + magic link. After purchase, credits are added to your account instantly and the dashboard unlocks. There is no onboarding call, no intake meeting, and no scheduled delivery — the tool is available the moment payment clears.

6. Supported marketplace policy libraries

Amazon (all regions), Etsy, eBay (all regions), and Shopify.

7. Plans

Starter AI Credits — $249 (pay-per-use)

• One full POA generation via the Instant AI Generator.
• Policy Analysis API run on your suspension notice.
• Automated PDF export.
• 30-day self-serve dashboard access to re-run the escalation-letter template generator and export tools.

Repeat-Use Credits — $179 (pay-per-use)

Discounted credit pack for accounts that have already purchased a Starter pack. Same software features; no additional service.

Professional SaaS Plan — $19/month

• Unlimited automated POA regenerations across all cases on the account.
• Priority processing queue (24h SLA on the generator).
• Automated policy-change monitoring alerts (email notifications when a source policy the tool tracks is updated).
• 50% off any new Starter AI Credits pack while active.

Cancel anytime, self-serve, from the account dashboard.

8. Product composition

SuspendWizard is a digital software product (Micro-SaaS). The entire deliverable is the web application, the AI generator, the automated policy parser, and the exported files the tool produces on demand. There is no consulting component and no human-service component bundled into any plan.