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MC113 · Selling Restriction

eBay MC113 selling restriction — how to lift the limit on your account

MC113 restricts what or how much you can sell rather than closing the account. It is usually reversible once the underlying listing or performance issue is corrected and the account demonstrates a clean stretch of activity.

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eBay policy-aligned Plan of Action, generated by the AI Text Utility. Typical first draft within 24 hours.

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How to use this guide on your own eBay case

  1. 1

    Paste your suspension notice

  2. 2

    Get the free root-cause diagnosis

  3. 3

    Approve the draft, then download your Plan of Action

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Root Cause Analysis

Common causes are listing violations in a restricted category, keyword spam or misleading titles, counterfeit or intellectual-property complaints, or a spike in defects such as cancellations and item-not-received cases.

Required Documents

  • Sourcing invoices for the restricted category or brand
  • Screenshots of the listings that were removed
  • Shipping and tracking records for the last 90 days
  • Written summary of your revised listing review process

Recovery Steps

  1. 1

    Read which restriction applies

    Category limits, quantity limits and brand restrictions have different remedies.

  2. 2

    Fix the live catalogue first

    End or correct every listing with the same issue before you ask for the restriction to be lifted.

  3. 3

    Build a clean performance window

    Ship on time, respond to messages, and avoid cancellations while the restriction is active.

  4. 4

    Request review with specifics

    Reference the notice, list the corrected listings, and state the controls that prevent a repeat.

Before you submit — checklist

  • Attached: Sourcing invoices for the restricted category or brand
  • Attached: Screenshots of the listings that were removed
  • Attached: Shipping and tracking records for the last 90 days
  • Attached: Written summary of your revised listing review process
  • Every bracketed placeholder in your appeal replaced with a verifiable fact
  • No promise of a specific outcome or timeline anywhere in the text
  • Case or notice reference number quoted at the top of the submission

What the marketplace expects

What they expectAccepted evidenceCommon mistake
Read which restriction appliesSourcing invoices for the restricted category or brandUploading cropped or greyscale document images
Fix the live catalogue firstScreenshots of the listings that were removedRepeating the first appeal without adding new evidence
Build a clean performance windowShipping and tracking records for the last 90 daysOpening a second account while the case is open

Frequently Asked Questions

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