Can MC999 ever be reversed?

Yes, most often where the cause was a verification failure, an unpaid balance, or an incorrect linkage.

Can a family member sell for me?

Selling on behalf of a suspended user is itself a violation and will suspend that account too.

What about my current balance?

Balances are generally paid out after the claim window unless there are unresolved buyer claims or unpaid fees.

Is there an escalation path?

You can request a further review referencing your case ID after the first response, with additional evidence.

eBay MC999 Permanent Suspension — Appeal Options 2026

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eBay policy-aligned Plan of Action, generated by the AI Text Utility. Typical first draft within 24 hours.

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1
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Root Cause Analysis

MC999 typically follows repeated policy violations, a serious single violation such as fraudulent activity or prohibited items, unpaid seller fees, or linkage to a previously suspended account. eBay treats the notice as the end of the internal review unless you present something they have not already seen.

Required Documents

The full text of the MC999 notice with its date and case reference
Evidence contradicting the stated reason — payment proof for unpaid fees, shipment records, identity documents
Documentation of any account linkage you can explain (shared household, sold business, former partner)
A record of every prior warning received and how it was resolved

Recovery Steps

1
Establish the exact stated reason
MC999 is issued for very different causes. Appealing the wrong one wastes your one strong submission.
2
Bring new evidence, not new wording
If fees were unpaid, show payment. If linkage was assumed, show separation. If a prohibited item was listed, show it was removed and how listings are now reviewed.
3
Keep the appeal short and factual
One page, the case number, the reason, the evidence, the correction.
4
Do not register a new account
New registrations under the same details are closed automatically and destroy the appeal.

Before you submit — checklist

Attached: The full text of the MC999 notice with its date and case reference
Attached: Evidence contradicting the stated reason — payment proof for unpaid fees, shipment records, identity documents
Attached: Documentation of any account linkage you can explain (shared household, sold business, former partner)
Attached: A record of every prior warning received and how it was resolved
Every bracketed placeholder in your appeal replaced with a verifiable fact
No promise of a specific outcome or timeline anywhere in the text
Case or notice reference number quoted at the top of the submission

What the marketplace expects

What they expect	Accepted evidence	Common mistake
Establish the exact stated reason	The full text of the MC999 notice with its date and case reference	Uploading cropped or greyscale document images
Bring new evidence, not new wording	Evidence contradicting the stated reason — payment proof for unpaid fees, shipment records, identity documents	Repeating the first appeal without adding new evidence
Keep the appeal short and factual	Documentation of any account linkage you can explain (shared household, sold business, former partner)	Opening a second account while the case is open

Frequently Asked Questions

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eBay MC999 permanent suspension — what it means and what options remain

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